PTMatch from A to Z

01

Getting started

Creating a learner account takes about a minute.

1. 1

   Step 1: Install and sign up

   Open PTMatch, tap “Create a new account”, choose Learner, enter your name, email and a password (8+ characters with letters and digits) and accept the Terms and Privacy Policy.

2. 2

   Step 2: Enter a referral code (optional)

   Got a friend's code? Enter it to get a free 30-day Pro plan — for the first people only; the sign-up screen shows the places left.

3. 3

   Step 3: Verify your email

   Enter the 6-digit code sent to your email. No email? Check Spam or tap Resend code.

4. 4

   Step 4: Set your free time and goals

   On the Find PT tab, “Your free time” → Edit: pick days, hours and sessions per month. Tap “Goals” to choose what you train for. The app uses both to suggest trainers.

💡 Tip: Switch between Vietnamese and English any time in Account → Language.

02

Find the right trainer

Every trainer on PTMatch has submitted certificates and been approved by our team.

1. 1

   Step 1: Near you

   Tap “Near me” and allow location access to see the distance to each trainer's training place.

2. 2

   Step 2: Filter

   Filter by rating, price, gender, specialty or city, or search a name or keyword.

3. 3

   Step 3: Recommended for you

   Ranked by your goals, distance and how many open slots match your free time. Tap “Find trainers that fit” to see only trainers with matching hours.

03

View a profile and book

Booking is free; you pay the trainer directly.

1. 1

   Step 1: Check the profile

   Photos, certificates, experience, price, training place (with directions) and reviews from other learners.

2. 2

   Step 2: Pick sessions

   Under “Availability (next 30 days)”, tap Book on a slot. Want a whole week? Use “Book several sessions” to pick up to 20 at once.

3. 3

   Step 3: Wait for confirmation

   The session stays Pending until the trainer accepts. If declined, you see the reason and can choose another time.

04

Chat and your schedule

Everything about your sessions lives in the Bookings and Messages tabs.

1. 1

   Step 1: Message your trainer

   Tap “Message the PT” on the profile or open Messages. You're notified as soon as the trainer replies, confirms or changes a session.

2. 2

   Step 2: Day, week and month views

   See upcoming, pending and completed sessions.

3. 3

   Step 3: Cancel with a reason

   Can't make it? Open the session → Cancel and pick or type a reason so the trainer knows.

4. 4

   Step 4: Confirm and review

   After each session, confirm you trained. You can then rate and review the trainer to help other learners.

05

Training and nutrition

The Training tab brings your plans, logs and metrics together.

1. 1

   Step 1: Plans from your trainer

   Your trainer builds workout and meal plans for you and picks the workout for each session — see them in Training or on the session.

2. 2

   Step 2: Log workouts

   Record sets, reps and weights; Exercise progress charts them over time.

3. 3

   Step 3: Food diary

   Snap your meal and AI estimates calories, protein, carbs and fat — or type “1 bowl of beef pho”. Check, edit and save. Manual logging is always free.

06

AI tools

AI results are for reference only and are not medical advice.

1. 1

   Step 1: Scan an InBody sheet

   Account → Body metrics (InBody scan): photograph the sheet; AI reads weight, body fat %, muscle mass… and explains them against the normal range. On Pro and Premium.

2. 2

   Step 2: AI assistant

   Tap “AI assistant” to ask about training, nutrition, calories or the app. Drag the button aside if it covers something.

3. 3

   Step 3: Daily tip

   The Find PT tab shows a new training or nutrition tip every day, with a button to ask the assistant more.

01

Sign up and build your profile

A complete profile gets approved faster and chosen more often.

1. 1

   Step 1: Sign up as a trainer

   Create a new account, choose PT and verify your email with the 6-digit code.

2. 2

   Step 2: Fill in your profile

   Photo, up to 5 gym photos, specialties, years of experience, gender, price per session, bio and training place (pin it on the map so learners see the distance).

3. 3

   Step 3: Upload certificates

   At least one certificate (photo or PDF) is required for approval. Turn on “Public” for the ones learners may see; other documents are seen only by the review team.

03

Open your free slots

Learners can only book the slots you open.

1. 1

   Step 1: Add a slot

   Availability tab → add a date, start and end time.

2. 2

   Step 2: Add in bulk

   Pick weekdays, hours, session length and how many weeks to repeat — the app creates every slot at once and skips overlapping or past times.

04

Handle bookings

Your Overview shows today's sessions and requests waiting for you.

1. 1

   Step 1: Confirm or decline

   Under “Waiting for you”, tap ✓ to accept or ✕ to decline with a reason — the learner sees it and picks another time.

2. 2

   Step 2: Learner limit per plan

   Up to 1 learner a month on Free, 5 on Pro, unlimited on Premium — counted as different learners with sessions that month.

3. 3

   Step 3: Your teaching schedule

   The Bookings tab has day, week and month views, even on busy days. Need to cancel? Open the session → Cancel with a reason.

05

Learners, plans and chat

Everything about the learners you train is in one place.

1. 1

   Step 1: Follow your learners

   See profiles, progress, workout logs, food logs and body metrics (as each learner's privacy settings allow).

2. 2

   Step 2: Build workout and meal plans

   Create day-by-day workout plans and meal plans per learner; they get them in the app right away.

3. 3

   Step 3: Set the workout per session

   Open a session → pick a day from the plan and add a note so the learner knows what's coming.

4. 4

   Step 4: Chat and notifications

   Message learners directly; get notified about new requests, cancellations and confirmed sessions.

06

Trainer plans and AI

Approved trainers start on the free plan.

1. 1

   Step 1: Upgrade to Pro

   Account → Plans. Payments are coming soon: for now get Pro with “Enter invite code” (someone else's referral code). Premium is coming soon.

2. 2

   Step 2: AI for yourself

   AI assistant, food diary with AI calories and InBody scans (Account → Body metrics) — usage per plan, unlimited on Premium.

3. 3

   Step 3: Invite colleagues

   Share your referral code from Account → Referrals & rewards.